Warranty & Repairs
Built to be worn hard. Backed for life.
We design every Outpst piece to be worn, adventured in, and put through the kind of days that turn into stories. If your Outpst product needs attention, we’ll help get it back in action — no questions asked.
Free Returns — 30 Days
If your order isn’t what you expected, the sizing is off, or it just doesn’t feel right, you can return it within 30 days for a full refund or exchange.
Lifetime Warranty
Outpst gear is made to last. If a hat or garment ever fails — whether it’s a seam, a tear, a strap, or something you accidentally did — we will repair it, replace it, or make it right.
We stand behind the gear we build, and the people who wear it.
How It Works
Shoot an email to will.outpst@gmail.com with:
- Your name
- Order number (if you have it)
- A few photos of the issue
- Quick description of what happened
We’ll get back to you with the next steps within 48 hours.
Repairs vs Replacement
Whenever possible, we repair — because repairing beats landfills.
If a repair isn’t possible or doesn’t make sense, we’ll replace the product.
The Fine Print (The Honest Kind)
This warranty covers:
- Manufacturing defects
- Wear and tear
- You being outside doing the things you bought the gear for
The only thing it doesn’t cover:
- Lost or theft
Why We Do It
The outdoors shouldn’t be disposable.
Your gear should evolve with you — not fall apart on you.
If you rip it, stain it, snag it on a tree, or drag it through hell chasing powder — send it in. We’ll help bring it back to life.
Keep exploring.
We’ll handle the rest.